Shipping policy
Chinwe's Patterns ships to customers in the United States. Every order comes with a tracking number.
Fabric order processing: Please allow 3–5 business days for processing before dispatch.
Fabric delivery estimate: After dispatch, allow an estimated 7–10 business days for delivery in the United States. Processing time is additional to the delivery estimate. These are estimates, not guaranteed arrival dates; holidays, carrier or customs delays may extend delivery. Contact us before ordering for a time-sensitive project.
Shipping cost: Free standard shipping on U.S. orders of $75 or more. Standard shipping on U.S. orders under $75 is $5.99 per order, shown at checkout before you pay.
Tracking: When your order ships, we email you a tracking number. You can also check it anytime on our Track My Order page. Tracking can take a few days to start updating.
Late or lost packages: Please double-check your shipping address at checkout. If your tracking hasn't updated in 10 days, or your package is more than 20 business days past its processing date, email us and we'll make it right with a replacement or a refund.
Questions: Email hello@chinwe.io and we'll reply within 1–2 business days.